PRIVACY AND PERSONAL DATA PROTECTION

This website respects and protects users’ personal data. As a user, you should know that your rights are guaranteed. Below, we explain the privacy terms under which personal data you may provide while browsing will be managed.

We have made an effort to create a safe and reliable space, and that is why we want to share our principles regarding your privacy:

  • We never request personal information unless it is genuinely necessary to provide you with the services you require.

CAAN Alternative Asset Management, S.G.I.I.C., S.A. has adapted this website to comply with the requirements of the Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR), as well as Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

DATA CONTROLLER

  • Controller’s Identity: CAAN Alternative Asset Management, S.G.I.I.C., S.A.
  • Trade Name: CAAN
  • NIF/CIF: A44698249
  • Address: Av. Diagonal 644, 08017 Barcelona
  • Email: info@caanam.com
  • Activity: Establishes, manages, administers, and represents Financial Collective Investment Institutions.

To process user data, we implement all the technical and organizational security measures established by current legislation.

CAAN has a Data Protection Officer. For any inquiries, issues, or complaints related to data processing, please contact the CAAN Data Protection Officer via email at  info@caanam.com

HOW DO WE OBTAIN YOUR DATA?

CAAN collects personal information through various channels and processes data provided by interested parties, such as:

  • Website forms: Different forms on our website allow you to contact us, request information about our services, or make inquiries. When completing these forms, we require identification details.
  • Blog participation: If you wish to participate in our blog, we will ask for your details to register you as a user, allowing you to participate and leave comments.
  • Newsletter subscription: If you want to receive our latest news, information about our products and investment solutions, as well as updates on our events and activities, you can subscribe to our newsletter.
  • “Become a Client”: If you wish to sign up as a CAAN client online, you can complete the process through this option.
  • “Client Access”: If you are a registered CAAN client, you can access this area to check your holdings and conduct online transactions.
  • Through cookies: Our website installs cookies that collect browsing information. We recommend reading our cookie policy for full details.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

Anyone has the right to obtain confirmation as to whether CAAN is processing their personal data. Individuals have the following rights:

  • Right to access personal data: You can ask whether CAAN is processing your data, and if so, access it.
  • Right to rectification: If the data is inaccurate, you can complete or correct it.
  • Right to erasure: You may request the deletion of your data.
  • Right to restrict processing: In this case, CAAN will only retain your data for legal claims or defense purposes.
  • Right to object to processing: We must stop processing your data unless it is necessary for legal reasons or for defense in potential claims.
  • Right to data portability: If you wish your data to be processed by another controller, we will facilitate its transfer.
  • Right not to be subject to automated decision-making based solely on data processing.

To exercise these rights, the affected person must contact CAAN via the email or address provided in this document.

Individuals also have the right to file a complaint with the supervisory authority if they consider it necessary. In this case, the relevant authority is the Spanish Data Protection Agency.

If you have any concerns regarding the data processing described in this clause, please contact us at info@caanam.com

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

At CAAN, we process personal information provided by interested parties through various information capture systems for the following purposes:

  • Contact form: We use your personal data to analyze and manage your inquiry, contact you to respond, and/or send you the requested information.
  • Blog participation: We process your data to register you as a blog participant and to analyze and publish your comments and contributions.
  • Newsletter subscription: We request your name and email address to manage our subscription list and send newsletters.
  • Client registration: We request the necessary data and documents to process your client registration request with CAAN. A video identification process will be conducted to comply with current regulations. Data provided through this process will be used by CAAN to fulfill contractual relationships and legal obligations.
  • Client area registration and access: We process your data to verify your user identity and grant access to your private area, where you can check your holdings and conduct online transactions.
  • Marketing communications: Where legally permitted, we may send commercial communications to users.

LEGAL BASIS FOR PROCESSING YOUR DATA

By submitting a form, interacting on the blog, or subscribing to communications, you are giving us your consent to process your personal data in that context. Additionally, data provided for client registration and/or access to the client area is processed based on contract execution, legal obligations, and legitimate interest. Where legal conditions are met, your data may also be used for commercial communications based on legitimate interest.

HOW LONG DO WE KEEP YOUR DATA?

We process your personal data for as long as it takes to respond to your inquiry or manage your request. For newsletter subscriptions, data is kept until you unsubscribe.

Regarding client registration and access to the client area, personal data will be retained as long as necessary to justify and/or account for service management or potential claims.

WHO DO WE SHARE YOUR DATA WITH?

Your personal data will be processed by our team and will not be disclosed to third parties unless necessary for service provision or to comply with legal obligations.

Please note that if your data is hosted in our system or processed using third-party tools integrated into our website, your data may be handled by service providers acting as data processors, with whom we sign the necessary data processing agreements.

DATA OF MINORS

This website is intended for adults interested in our products and services. Therefore, it is not designed for minors to contact us via the website. If you are a parent or legal guardian and believe that your child or ward has provided us with personal data, please contact us via the email provided in this document.

DATA ACCURACY AND RELIABILITY

As a user, you are solely responsible for the accuracy and correctness of the data you submit to caanam.com, exempting CAAN from any responsibility in this regard.

Users guarantee and respond for the accuracy, validity, and authenticity of the personal data provided and commit to keeping it properly updated.

REVOCABILITY

The consent given for data processing can be revoked at any time by contacting CAAN under the terms outlined in this policy for exercising the specified rights. This revocation does not affect the lawfulness of processing carried out before the withdrawal.

CHANGES TO THE PRIVACY POLICY

CAAN reserves the right to modify changes to the privacy policy.